Purchase Conditions

Complaint and Withdrawal

When the goods arrive check the number of items. If something is missing or damaged then contact us within 14 days. During those 14 days, you also have the right to cancel your purchase. When exercising the right of withdrawal, you will be charged with any shipping costs associated with the return of the product.

Travel Waxer will send a shipping label for return if we determine that it is possible to repair the product. Instead of waiting for the repair, you will receive a replacement product as quickly as Travel Waxer receive the faulty goods.


Return and Exchange

Travel Waxer will send a shipping label for return if we determine that it is possible to repair the product. Instead of waiting for the repair, you will receive a replacement product as quickly as Travel Waxer received the faulty goods.


Warranty

All Travel Waxers products have a 3-year warranty.


Payment

The prices include VAT and freight within Europe. For some countries additional custom tariffs might be added. There are no additional fees for countries within the European Union and Norway and Switzerland.

You can pay with Visa, Mastercard, American Express or through PayPal. Paypal also administers card payments, but does this may require a Paypal account.


Delivery

When ordering from Travel Waxer shipping is always included – no matter the order amount!

To accommodate free shipping our orders are shipped on Wedensdays. Thereafter delivery takes 2-3 days. The goods are delivered to our shipping company’s agent on your location.

If you need a quicker delivery, please contact us at info@travelwaxer.com or +46 709742489 and we will arrange this at no additional charge.