Complaint and Withdrawal
When the goods arrive check the number of items. If something is missing or damaged then contact us within 14 days. During those 14 days, you also have the right to cancel your purchase. When exercising the right of withdrawal, you will be charged with any shipping costs associated with the return of the product.
Travel Waxer will send a shipping label for return if we determine that it is possible to repair the product. Instead of waiting for the repair, you will receive a replacement product as quickly as Travel Waxer receive the faulty goods.
Return and Exchange
Travel Waxer will send a shipping label for return if we determine that it is possible to repair the product. Instead of waiting for the repair, you will receive a replacement product as quickly as Travel Waxer received the faulty goods.
All Travel Waxers products have a 3-year warranty.
The prices include VAT for EU Countries. For countries outside EU, the price is excluding VAT, but a custom fee/VAT might be added by your country’s customs authority.
You can pay with Visa, Mastercard, American Express or through PayPal. Paypal also administers card payments, but does this may require a Paypal account.
Within Europe we ship at the first business day following the order day. Thereafter delivery takes 2-3 days. Outside Europe the shipment takes place 2-3 days and delivery time is about 5 days.
The goods are delivered to our shipping company’s agent on your location.
If you need a quicker delivery, please contact us at firstname.lastname@example.org or +46 709742489 and we will arrange this at no additional charge.